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Booking and Cancellation Policy 

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Thank you for choosing OM Sports Therapy. Please read the following information before booking an appointment.

Appointments

All treatments are provided by appointment at your home or another agreed location.

Please ensure your booking includes the correct address and contact information. Appointments are subject to availability and location.

Booking Notice

Where possible, appointments should be booked at least 24 hours in advance to allow sufficient time for scheduling and travel.

Payments

Payment is made in person at the appointment using a card machine, unless agreed otherwise.

Cancellations & Rescheduling

We understand that plans can change.

If you need to cancel or rearrange your appointment, please provide at least 24 hours' notice wherever possible.

If you need to make a change within 24 hours of your appointment, please contact us as soon as possible.

We do not currently charge an automatic late-cancellation fee. However, repeated late cancellations or missed appointments may require advance payment for future bookings.

Nothing in this policy affects your statutory consumer rights.

Health Information

Please inform us of any relevant injuries, medical conditions or changes to your health that could affect your treatment.

We may recommend an alternative treatment or further medical assessment if a session is not appropriate for your needs.

Contact Us

For bookings, cancellations or enquiries, please contact:

OM Sports Therapy
Oshea Mingo

Telephone: 07726325800
Email: bodytherapyonthego@gmail.com

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